FAQ

Frequently Asked Questions

General Questions

How do I add SkynetBot to my server?

Use the !invite command in any server where the bot is present, or click the invite link on our website. You need "Manage Server" permission to add bots.

What is the default command prefix?

The default prefix is ! (exclamation mark). You can also mention the bot: @SkynetBot help

How do I change the prefix?

Server admins (Level 3) can change the prefix:

!prefix <new prefix>

Example: !prefix ? changes prefix to ?

Is SkynetBot free?

Yes! SkynetBot is free to use. Some premium features may require donations to support hosting costs.

Commands

How do I see all commands?

!help

Or visit the Commands wiki page.

A command isn't working. Why?

Common reasons:

Command disabled - Admin may have disabled it
Wrong channel - Some commands are channel-restricted
Missing permissions - You need a higher admin level
Bot is quiet - Bot was silenced in this channel
On cooldown - Wait and try again

How do I use a command with multiple options?

Use the pipe character | to separate options:

!ban @user | 7 | Spamming

(bans user, deletes 7 days of messages, reason: "Spamming")

What do the symbols in command usage mean?

<required> - You must provide this
[optional] - You can skip this
a | b - Choose either a or b
... - Can repeat multiple times

Permissions & Admins

How do admin levels work?

SkynetBot has 4 levels (0-3):

0: Regular members
1: Moderators (kick, mute, strike)
2: Admins (tempban, softban)
3: Server admins (full control)

See Admin Levels for details.

How do I become an admin?

Contact your server owner. They can add you through the dashboard.

Why can't I use a moderation command?

You may not have the required admin level. Check with !help <command> to see the required level.

Points & Ranks

How do I earn points?

Points are earned by:

Sending messages
Being in voice channels
Server activity

The exact values depend on server configuration.

How do I check my points?

!points me

Why aren't my points showing?

The server may not have points enabled. Ask a server admin.

What are ranks?

Ranks are achievements based on points. Servers can configure automatic rank roles at certain point thresholds.

Moderation

How do I set up a mod log?

!modlog enable #channel

How do I warn a user?

!strike @user | Reason for warning

How do I check a user's strikes?

!strikes @user

What happens when users get strikes?

Depends on server configuration. Defaults:

Warnings accumulate
Automatic actions at thresholds (mute, kick, ban)

How do I temporarily ban someone?

!tempban @user 7d | Reason

(Bans for 7 days)

Dashboard

How do I access the dashboard?

Visit the bot website
Click "Login with Discord"
Select your server

I can't see my server on the dashboard

Ensure you have "Manage Server" permission
Make sure the bot is in the server
Try logging out and back in

Changes aren't saving

Check your internet connection
Ensure you have Level 3 admin
Clear browser cache and try again

AI Assistant

How do I use the AI?

!ai ask <your question>
!ai stream <your question>

See AI Guide for full documentation.

What AI providers are supported?

OpenAI (GPT-4, GPT-4o)
Anthropic (Claude)
Groq (Llama, Mixtral)
Ollama (local models)

Why is the AI not responding?

You may be rate limited (wait for cooldown)
You may have exceeded your daily token budget
The AI provider may be unavailable
AI may not be configured on this server

How do I clear my AI conversation?

!ai clear

Can I search the web with AI?

Yes! Use !ai search <query> to search the web.

Economy System

How do I get coins?

!daily

Claim daily rewards with streak bonuses. You can also win coins through gambling or receive them from other users.

What's the difference between wallet and bank?

Wallet: Ready to use, but can be robbed
Bank: Safe from theft, must withdraw to use

How do I protect my coins?

!deposit all

Keep your coins in the bank where they can't be stolen.

How do I gamble?

!gamble <amount>
!slots <amount>

Warning: Gambling is risky! You can lose your bet.

How do I buy items?

!shop
!shop buy <item_id>

See Economy Guide for full documentation.

Premium & Subscriptions

What is Premium?

Server-level subscriptions that unlock advanced features. See Premium Features.

Visit the membership page on the bot website
Login with Discord
Select your server
Choose a tier and pay

Is Premium per-user or per-server?

Per-server. When you subscribe, all members of that server benefit from the features.

What payment methods are accepted?

Credit/Debit cards (via Stripe)
Bitcoin/Cryptocurrency (via BTCPay)

Extensions

What are extensions?

Custom additions created by the community. They add new commands and features. See Extensions.

How do I install an extension?

Go to Extensions → Gallery
Find an extension
Click Install
Select your server

An extension isn't working

Check it's enabled in dashboard
Verify trigger conditions
Check bot permissions

Yes! Use the Export/Import feature:

Export: Download a .skypkg file from the extension page
Import: Upload the package in "My Extensions"

Troubleshooting

The bot is offline

Check our status page
The bot may be updating
Report extended outages on our support server

The bot is slow

High traffic periods may cause delays
Check your internet connection
Try again in a few minutes

I found a bug!

Report it:

!about bug <description of the bug>

Or join our support server.

How do I suggest a feature?

!about suggestion <your idea>

FAQ