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Streamline Support with the New Ticket System New Stuff

By scarecr0w12, published 7 months ago


Chaos in the DMs?

Are your staff members overwhelmed with direct messages? Losing track of support requests? It's time to professionalize your server's support channel.

Introducing SkynetBot Tickets

Our new Ticket System (Tier 2) offers a seamless way to handle user inquiries.

  • One-Click Creation: Users simply click a button to open a private channel.
  • Dashboard Integration: Manage, view, and close tickets directly from the web dashboard.
  • Transcripts: Automatically generate HTML transcripts for record-keeping.

Setup is a Breeze

  1. Go to your Dashboard > Ticket Config.
  2. Select a category for new tickets.
  3. Customize your "Open Ticket" message embed.
  4. Post it to your support channel!
    Stop juggling DMs and start managing support like a pro.